FAQs

Since we are a rotational shelter that relies on churches to host us in the evenings, we are not able to be open year-round.

The day shelter is available only for people who are registered as a guest at ICRH. Click here to ask about becoming a registered guest.

Guests are provided a secure locker to store their belongings while they are a guest at the day shelter. These lockers are not intended for long-term storage and space is limited.

ICRH cannot accept registered sex offenders and some criminal histories may be screened out. ICRH does not discriminate due to age, gender, gender identification, race, sexual orientation, religion, or disability.

Yes, ICRH welcomes children/families. Often, parents have expressed concern over registering their family with the shelter. They may think that they will come to the attention of child protective services (CPS) if they bring their children to a shelter. This could not be further from the truth and in fact, CPS would prefer children to be in a safe, structured environment like what ICRH provides, over a situation in which the family is moving around and staying in various places, with unfamiliar people.

At 30/60/90 days of stay, guests’ circumstances are reviewed and a determination will be made on whether the guest is putting forth adequate effort toward meeting their goals and moving toward self-sufficiency. If a guest is actively participating in changing their circumstances and still needs emergency shelter, the guest will be eligible to continue to stay. If there has been little or no effort on the guest’s behalf, that guest may be asked to find other accommodations.

Understandably, the consumable items such as paper towels, toilet paper, paper plates, cups, laundry detergent, laundry softener, copy paper, tissues, juice, and snacks are always in need of restocking. We will gladly accept donations of any of these items.

Unfortunately we do not have the facilities to be able to handle donations such as clothing, and blankets. We would recommend that these donations be given to Clothing Inc. We work closely with Clothing Inc. to ensure that our guests have sufficient clothing while at the shelter. Regarding toys, we encourage you to make them available to low income families in our community through either the Salvation Army Thrift Shop or the Goodwill Store as we have limited play areas.

Volunteers at ICRH may assist staff at our day shelter or rotating night shelter, talk with our guests and help support their self-sufficiency plan, may prepare an evening meal, and may assist ICRH staff with cleaning duties. Volunteer tasks will vary based on need and volunteer shift.

Fill out the volunteer registration form or contact Cindy Hoyle at cindy.hoyle@icrhouse.org. Once the application has been received and the background check has been completed, Cindy will send you the training information and a link to the available shifts.

Call ICRH at (989) 400-4126 and let us know as soon as possible.

We recommend that volunteers wear business casual attire. This includes jeans. We discourage cropped, tight-fitting, revealing types of clothing. T-shirts are acceptable, but please do not wear T-shirts with offensive language or logos of alcohol, drugs, or paraphernalia.

Since every volunteer needs to complete a background screen and training, anyone who comes with you must complete one as well. They will need to submit their own form. Our facility is not open to visitors, so we would not be able to allow a guest of volunteers to enter the facility.

There have been families who help serve meals to our guests when their church hosts our guests. If you are interested in involving your children, you will need to discuss this with Cindy Hoyle prior to signing up to help. You can contact her at cindy.hoyle@icrhouse.org.

ICRH provides a separate space for volunteer belongings. However, we strongly encourage you to keep personal bags locked in your vehicle.